Posts Tagged ‘Issue’

A final response from E-On

Tuesday, January 13th, 2009

Hi Richard,

We could finally fix this problem. The fix will be available in a future update. Thank you very much for your report.

Best regards.
John Canver

Success! Cant wait for the future update, hopefully not too far away at any rate.

Another Reply from E-On

Friday, January 9th, 2009

Had two more replies from e-on today, regarding the exporter issue.

Posted by: Lee Randall
On: 2009/01/09 10:17:50

Hi Richard,

I’m having problems even importing your object. It comes in pure white with no textures whatso ever. I checked your blog and see what it is supposed to look like. Maybe include the actual texture map.

Please reupload the object. Maybe include the actual texture map.

Best regards.
Lee Randall

Posted by: Richard Potter
On: 2009/01/09 13:00:51

Lee,

The original object does not have any textures and IS pure white.

the object that I exprorted is the second one. the texture map is included, I have re-included it under the name “TEXTUREMAP.bmp” just for clarity

if you are still having problems this can be recreated with any imported object, which you then export from vue. Or simply texture the object with any two materials and then export it.

I am uploading a .vob file for you with the fully textured object.

I hope this can be sorted quickly.

Thanks

Rich

(ps this form is ridiculous to try and use, when preview is clicked the text keeps dissapearing.)

Posted by: Lee Randall
On: 2009/01/09 13:14:28

Hi Richard,

Ok, I was able to duplicate the problem. I’m forwarding to development.

Best regards.
Lee Randall

Starting to feel a little disgruntled about this, it shouldnt take 4 days to test something that takes 10 minutes tops to recreate. More when I get it.

Vue 7 Export Problem

Friday, January 2nd, 2009

Vue 7 Complete appears to have a problem with its Exporter Module.   The module doesnt respond well to generating texture maps for some resason or other, below is a quick example of the export of a very simple object and its resulting texture map that vue generates.

Ok first its modelled, yes I know it looks awful, but its for speed,

Then it is exported using the following settings as an .obj

Then imported into vue 7 complete, the materials are added to the two components, top gets “gold” bottom gets “red metal” looks as follows.

It is then exported as an .obj from vue with the following settings

It is then imported back into the same picture and looks as follows.

The texture map is as follows, 

bauble2

A service ticket has been sent to E-On with the following message.

Dear E-on,

I am having issues with the object exporter within Vue 7 Complete, in that every time i export an object with textures, the bitmap it creates is completely useless. I have asked around on a few forums, (renderosity, e-on, cornucopia3d) and it has been concluded that this is a bug, as this is a completely repeatable issue on different machines using the exporter module.

I am exporting untextured models from hexagon into vue in the .obj format, then working on them in vue and exporting the completed, textured object again in .obj format (although the same problem aplies in all formats)

Please find attatched two files, one is the bitmap created by exporter, the second is the imported object with the useless bitmap applied.

Thank you for a quick response.

The reply will be posted when I get one.