A response from E-on, finally.

After pretty much a three working week wait I have received the following,

Posted by: John Canver
On: 2009/04/23 06:45:52

Hi Richard,

The Save As proposed formats are a user interface glitch, only VOB vue file format can be used to save objects, that’s why PZ3, PZZ, or other formats than VOB are invalid. We’ll fix this in future updates, so only the VOB format be proposed, as expected.

Regarding export, what kind of object are you trying to export?
Have you tried raising exported maps resolution, to avoid missing details?
Have you tried switching the generic paramterizer option on and off to see if the result is better with or without it?

Maybe you could attach a file that cannot be properly exported on your side, so we can test it here and see what goes wrong? If you’re ok with that, please put the object and all texture maps into a single zip file, and try to attach it here. If the zip file is too big to attach, give me the zip file size so I can create an upload area for you. Thanks.

Best regards.
John Canver

the answer to these questions is yes and yes, and I’m pretty sure I described what I’m trying to do in the original message, however, I have sent the following .zip file to John in the hope that I can prove that the exporter doesn’t work the way it should. (please note that I have removed the objects from this zip for public access)

Below are is an image that I have created of the toilet object and the flaws that they have.

objannotated

Hopefully this will be the end of this.

 

Posted by: Richard Potter
On: 2009/04/23 12:47:21

Dear John,

Thanks for your reply,

I have done some more tests for you and compiled the results in the following zip file which can be found on my site, (in order to save the setting up of a download area).

http://www.richard-potter.co.uk/images/broken.zip

It is 17mb, the readme file will explain about the images and what the processes I took where.

Thanks,

Rich Potter

 

Don’t get me wrong, I love vue, I just want it to work.

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One Response to “A response from E-on, finally.”

  1. Dave Burdick says:

    Rich, I think the export issues related to Geometry have to do with the smoothing angle used in Vue. The default is at 60 degrees which is normally way too low – try setting it to 80 degrees (right click the object and select edit).

    Also, keep in mind that when you import objects into Vue, it converts everything into tri polys. Sow when you export the mesh, everything will be tri’s.

    Also, I agree with you on the texture export stuff from Vue. It’s horrible to be kind because they try and parameterize eveything into a single UV map and then collapse all the materials. A really stupid thing to do. I’ve contacted E-on about this but I haven’t seen any progress at all. I ended up writing my own Vue .obj exporter in Python.