John Replies…

After Two phone calls, and the asking for my money back for vue 7, I recieved the following…

Posted by: John Canver
On: 2009/04/30 01:51:43

Hi Richard,

Thanks for the sample file, and please accept my sincere apologies for not having got back to you sooner, but we’re still working on the problem to avoid those dark seams on exported objects.

The problem comes from “open meshes”, I mean by that meshes that aren’t closed, effectively not defining a solid volume, so the exporter doesn’t know how to extend the texture map to avoid seams. We’re currently developping a potential solution that should be included in a future 7.4 update (that will be available for free for our customers, of course).

There also seems to be a problem with bump amplitude which isn’t properly reflected in the exported object. This will be fixed if target format allows us to specify such settings, of course.

I’ll get back to you as soon as these problems are indeed fixed, or if some of them aren’t actually fixable because of specific format specifications.

Best regards.

Hopefully 7.4 will arrive soon.